I’m Nicole quintal
Digital Marketing and Communications Strategist
Reshaping how industries connect through storytelling, technology and design.
Strategic communications
I have helped highly-regulated, traditional and boutique brands succeed in the digital world through targeted and personalized communications strategies that drive engagement and enhance experiences.
Brand building
A professional, seamless and beautiful brand identity can make all the difference in the digital space. Over my career, I have helped brands share their story, evolve their online touchpoints and stand out from the crowd through superior design.
Digital experience and technology leader
Showcasing strategy
and results.
I bridge strategy and execution, designing communications plans, member journeys, meaningful content – and the UX and digital workflows that bring it all to life.
I thrive in translating complex, technical jargon and operational processes into clear, engaging, relevant experiences for diverse audiences.
By partnering with cross-functional teams, I turn ideas into action – using data to deliver personalized communications at scale and create greater value for members.
Strategic communications
Brand design systems
Regulated industries
Content creation
Member/user experience
Change management
Digital transformation
AI strategic application
Design thinking
Truly understanding your audience is key to providing a meaningful user experience.
I excel in leading design thinking initiatives, helping teams put themselves in the member’s shoes to unearth painpoints and create more personalized and relevant interactions.
Technology and workflow automation
Manual processes can get in the way of innovation – and member experience.
I understand the importance of creating automated workflows to provide the most timely and relevant communications while simultaneously enhancing organizational efficiency.
Research and analytics
I build strategies shaped by the audiences I serve. Analyzing digital analytics and designing comprehensive surveys to understand audience behaviour and interactions are key components to any strategy I produce.
When creativity and innovation meet.
While much of my experience comes from the pension and financial services space, my expertise is industry‑agnostic: designing digital content and journeys that serve people making important decisions, under real constraints.
I’m particularly interested in work that balances innovation with ethics and accessibility.
Strategic communications and engagement
Simplifying complex ideas and connecting with audiences through clear, compelling storytelling.
Brand identity and design
Crafting visual identities, publications, and creative experiences that elevate brands and inspire trust.
Digital transformation and martech
Leveraging strategic application of AI, blockchain, and boutique tech to modernize operations, member engagement, and client experiences.
Investment communications
Specializing in pensions, finance, and real estate – building clarity and confidence in financial communications.
Research and media relations
Data-driven insights, thought leadership, and strategic media engagement to strengthen brand presence.
About me
I lead strategic communications at the intersection of technology and user experience – primarily within regulated, trust-based organizations.
I combine strategic leadership with hands-on content creation, designing clear, intuitive digital communications across email campaigns, social media, mobile platforms, and the web.
My story
About
I am a forward-thinking marketing and communications professional. I blend expertise in digitizing traditional processes, navigating change and reimagining the future.
My work
Legacy brands inspire me. In my experience, I’ve energized them with boutique tech solutions, authentic storytelling and beautiful design that help them stand out.
Contact
I always welcome the conversation about strategic communications, digital engagement and transformation initiatives.
I believe that every brand and business has a story worth telling.
Whether guiding leaders and teams in highly regulated industries through digital transformation or supporting small businesses in amplifying their story, I bring creativity and conviction to every project, with a core belief that design and storytelling are as essential to success as technology itself.